The Weasel Clause – that’s what Seth Godin calls it when you hide something nasty in the fine print. Offer one thing & then sneakily hit them with something else when they’re not looking. A sucker punch to the head!
As you may already know how much I don’t like GoDaddy & am not a fan of their practices… which is why I cancelled all of my domains with them months ago…
So you can imagine my surprise to wake up this morning to an email & a charge on my credit card from GoDaddy “according to our agreement”….The cheeky buggers!
Yep I know, I agreed to the T&Cs, I should have read the agreement more closely, 10% my fault. I get it.
BUT – as the master Godin points out in this Influence economy, trust is a fragile thing. Mess with it once & it goes away. Forever. And the disgruntled talk!
FYI I highly recommend namecheap for .com domains & netregistry for .com.au – neither company is sneaky.
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I recently did a conversion for a client from GoDaddy’s ‘Website Tonight’ to a Wordpress blog. If you’ve ever installed Wordpress, you know it should take five minutes, not three days, several emails and phone calls. Working with GoDaddy is just like banging your head against the wall, it just feels better when you stop.